In the debate on Apple quality, OS X Snow Leopard is usually cited as the high mark in recent OS X quality. Whether or not you believe that Snow Leopard had less bugs than any other release (which I tend to), another thing has changed since Snow Leopard is how Apple distributes Mac OS X. Continue reading
Month: January 2015
On iOS Quality
My mom loved her iPad 2. She got it a little more than 3 years ago. It’s been with her and my dad all over Europe. She’s used it with her camera to import photos. She does shopping on it, looks up directions in maps, browses Craigslist.
In November I got a text from her. She was strongly thinking of getting rid of the iPad and buying an Android tablet. She’d made a mistake and had upgraded to iOS 8. Desperate, she asked if there was a way to undo the upgrade. Otherwise, the iPad had to go, and it’s replacement wouldn’t be an Apple product. She was furious at Apple, wondering why Apple did this to her iPad. Continue reading